This Privacy Policy explains how Pifini Inc. ("Pifini", "we", "us") collects, uses, and shares information about you when you use the Pifini website, apps, and related services.
Information we collect
- Account information: email, name, optional profile details (city, country, interests).
- Event activity: RSVPs, saved events, orders, tickets, and concierge conversations.
- Payment information: processed and stored by Stripe. We never see or store full card numbers.
- Usage data: aggregated, pseudonymised analytics on how the app is used (page views, search queries, performance).
How we use your information
- To operate and improve the Pifini service.
- To personalise event recommendations through our concierge.
- To process ticket orders and payouts to promoters.
- To send you product updates, ticket confirmations, and reminders about events you've expressed interest in. You can unsubscribe from non-essential email at any time.
Who we share with
- Promoters — your name and email are shared with event organisers when you buy a ticket or RSVP, so they can contact you with event-specific info.
- Processors — Stripe (payments), Supabase (database + auth), Anthropic (concierge model provider), Resend (email), Vercel (hosting), Cloudflare (DNS / CDN).
- We do not sell your personal information.
Your rights
You can access, correct, or delete your account data at any time from your account settings, or by emailing privacy@pifini.net. Residents of the EU, UK, and California have additional rights under local law; we honour those on request.
Cookies
We use a small number of first-party cookies to keep you signed in and remember preferences. We don't use cross-site tracking cookies.
Contact
Privacy questions or requests: privacy@pifini.net.